Everything you need to know before you switch

Switching your business system is a serious decision. Here are the answers to what everyone asks.

What is LazyWait?

LazyWait is a cloud-based point of sale (POS) system built in Saudi Arabia. It helps restaurants, cafes, retail stores, salons, and other businesses manage sales, inventory, payments, and more from one platform. Over 1,200 businesses across 7 countries trust LazyWait.

Who is LazyWait for?

LazyWait is designed for any business that needs a cashier or point of sale system. This includes restaurants, cafes, retail shops, salons, barbershops, car washes, food trucks, and service-based businesses of all sizes.

What countries do you support?

LazyWait currently operates in 7 countries with primary focus on Saudi Arabia and the GCC region. Our platform supports local tax regulations, currencies, and payment methods for each market.

What languages does LazyWait support?

LazyWait fully supports both Arabic and English. The entire interface, receipts, reports, and customer-facing displays can be switched between languages at any time.

How much does LazyWait cost?

LazyWait offers flexible subscription plans starting at competitive monthly rates. We charge a flat subscription fee with no hidden costs. Visit our pricing page for detailed plan comparisons based on your business type.

Do you charge commissions on transactions?

No. Zero commissions on any payment method. Whether your customers pay by cash, card, Apple Pay, or any other method, you keep 100% of your revenue. We only charge a flat subscription fee.

Is there a free trial?

Yes. We offer a 14-day free trial with full access to all features. No credit card required and no commitments. Just sign up and start using the system immediately.

What payment methods can I accept?

LazyWait supports cash, credit and debit cards, Apple Pay, mada, STC Pay, and other digital payment methods. Payments go directly to your bank account with zero commissions from our side.

Does LazyWait work offline?

Yes. LazyWait works fully offline. You can continue processing sales, creating orders, and running your business even without an internet connection. Everything syncs automatically once you are back online.

Is LazyWait compliant with ZATCA e-invoicing?

Yes. LazyWait is 100% compliant with ZATCA Phase 2 e-invoicing requirements. QR codes, tax calculations, XML generation, and real-time reporting to ZATCA are all handled automatically.

Do you have a loyalty program?

Yes. LazyWait includes a built-in loyalty program at no extra cost. You can set up points-based rewards, special offers, and customer engagement tools to keep your customers coming back.

Can I manage multiple branches?

Yes. You can manage all your branches from a single dashboard. Update prices, menus, promotions, and inventory across all locations instantly. Each branch can also have its own settings and reports.

What devices are supported?

LazyWait works on tablets (iPad and Android), smartphones, and desktop computers. You can also use it through any modern web browser. We support a wide range of receipt printers and payment terminals.

How long does it take to set up?

Most businesses are up and running in under 10 minutes. You can upload your menu or product catalog via Excel, and the system auto-detects everything. Our onboarding team is available to help if needed.

Can I import my existing data?

Yes. You can import your menu, products, customer data, and inventory from Excel spreadsheets. If you are migrating from another POS system, our team can handle the entire data transfer for you at no extra cost.

Is my data secure?

Absolutely. LazyWait uses enterprise-grade encryption and secure cloud infrastructure. Your data is backed up automatically and protected with industry-standard security protocols. We never share your data with third parties.

How do I sign up for LazyWait?

Visit lazywait.com and click "Start Free Trial." Enter your business name, type, and phone number. It takes less than a minute. You can start selling right away.

How do I activate my free trial?

After signing up, download the LazyWait app on your device, set up your menu or products, and you are ready to go. The 14-day free trial starts automatically with full access to all features.

Can I switch from another POS provider?

Yes. We make switching easy and free. Our migration team handles everything from data transfer to menu setup. Most businesses complete the switch in less than a day with zero downtime.